1. Introduction

These Terms & Conditions govern your use of the VELSONIC website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.

2. Use of Our Website

You agree to use this website only for lawful purposes and in a way that does not interfere with the operation of the website or the experience of other customers.

You must not attempt to gain unauthorized access to any part of our website, systems, or services.

3. Products & Availability

We make reasonable efforts to ensure that product descriptions, images, specifications, and prices displayed on our website are accurate.

However, product colours and appearance may vary slightly depending on your device or screen settings.

Product availability may change without notice. We reserve the right to limit quantities or discontinue products when necessary.

4. Orders & Acceptance

When you place an order, you are making an offer to purchase the selected products according to these Terms & Conditions.

An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to cancel or decline an order where appropriate.

If an order is cancelled after payment has been received, the applicable amount will be refunded to the original payment method where possible.

5. Pricing & Payments

All prices displayed on our website are subject to change without prior notice.

The price applicable to your order is the price displayed at the time you complete your purchase, unless an obvious pricing error has occurred.

You agree to provide accurate and complete payment and billing information when placing an order.

6. Shipping & Delivery

Delivery estimates are provided for guidance and may vary depending on the destination, shipping provider, weather, public holidays, and other circumstances.

Please ensure that the shipping information provided at checkout is complete and accurate.

For additional information, please review our Shipping Policy .

7. Returns & Refunds

Returns and refunds are subject to the conditions described in our Refund Policy.

Please review our Refund Policy before requesting a return or refund.

8. Intellectual Property

All content on this website, including logos, brand names, images, graphics, text, product designs, and other materials, may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, or use our content for commercial purposes without prior written permission.

9. Third-Party Services

Our website may use third-party services such as payment providers, shipping companies, analytics services, and other technology providers.

Your use of third-party services may also be subject to the terms and policies of those providers.

10. Limitation of Liability

To the extent permitted by applicable law, VELSONIC will not be responsible for losses resulting from circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.

11. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, website, policies, or applicable requirements.

Any updated version will be posted on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated terms to the extent permitted by law.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.